Privacy Policy

Last updated: December 2024

Introduction

bryvio B.V. ("bryvio", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our restaurant, use our website at bryvio.top, or interact with our services.

Data Controller

The data controller responsible for your personal information is:

bryvio B.V.
Kastanjelaan 185
6517 CB Nijmegen
Netherlands
Registration Number: 52819460
VAT Number: NL861904527B01
Email: privacy@bryvio.top

Data Collection

The data we collect includes personal information such as your name, email address, phone number, and dining preferences when you make reservations, contact us, or visit our restaurant. We also collect technical information about your device and browsing behaviour when you use our website, including IP addresses, browser type, and pages visited. Additionally, we may collect payment information when you make purchases, though this is processed securely by our payment providers.

How We Use Your Information

We explain how we use your information to provide and improve our services, process reservations and orders, communicate with you about your bookings, send promotional materials (with your consent), and ensure the security of our services. The use of your data is based on various legal grounds including contract performance, legitimate interests, and your consent where required by law.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Contract Performance: To fulfil our obligations when you make reservations or orders
  • Legitimate Interests: To improve our services and communicate about our restaurant
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligation: To comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service providers who help us operate our business (payment processors, reservation systems)
  • Legal authorities when required by law or to protect our rights
  • Business partners only with your explicit consent

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Specifically:

  • Reservation data: 2 years after your last visit
  • Marketing communications: Until you unsubscribe or withdraw consent
  • Website analytics: 26 months
  • Financial records: 7 years as required by Dutch law

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data under certain circumstances
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. We use essential cookies for website functionality, analytics cookies to understand website usage, and marketing cookies (with your consent) to provide relevant advertisements. You can manage your cookie preferences through our cookie banner or your browser settings. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

International Data Transfers

Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us at:

Email: privacy@bryvio.top
Phone: +31 20 480 7400
Address: bryvio B.V., Kastanjelaan 185, 6517 CB Nijmegen, Netherlands

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.